Privacy Policies
Customer Privacy Notice for Newera Condominium
JAS Asset Public Company Limited (the “Company”) as the owner and developer Newera Condominium (the “Project”) intends to inform the customer that may express their interest in the Project or the customer who has entered into the purchase or lease agreement of the Project with the Company (the “Company”) of the terms and conditions for the processing of the Personal Data of the Customer by the Company. Once the Customer has submitted their Personal Data to the Company for the purpose of being contacted back with the information relating to the project and for the purpose of completing the sale and purchase and/or lease agreement between the Company and the Customer, the Company shall deem that the Customer accepts and agrees to this Privacy Notice.
In case the Customer does not agree with the Personal Data processing to be undertaken by the Company as defined under this Privacy Notice, the Company reserves the right to reject not to contact back to the Customer and/or reject not to proceed with the sale and purchase of the Project with the relevant Customer since the processing of the Personal Data as defined hereunder are critical and essential for the performance of any obligations that the Company may have with the Customer.
The Company may adjust and amend this Privacy Notice from time to time to be in consistent with the relevant laws and regulations and to reflect the actual services, the business operation and the processing of the Personal Data performed or executed by the Company to the Customer. The Company will notify the Customer of any change or amendment made through various communication channel of the Company.
- Customer’s direct Personal Data, including full name, age, gender, nationality and the Customer’s status (i.e. marital status, job position, business types, range of income and other information the Customer may fill in the questionnaire developed and requested by the Company);
- Customer’s contact information, including address, telephone number and email;
- Customer’s Personal Data needed to be processed in purchase and sale and/or lease agreement and any Personal Data used to notify the relevant government authorities for the ownership transfer or registration, for instance, the identification card information of the Customer and the Customer’s spouse or other related persons); provided that in case that the Customer providing the information of their relating persons, the Company shall deemed that by submitting those information to the Company, the Customer shall represent to the Company that the Customer has all the legitimate rights to disclose and share the Personal Data of those parties to the Company;
- Payment information for the purchase and sale or lease payment made, including without limitation the issued cheque, credit agreement entered into, bank account information or credit card;
- Other personal that the Customer may provide to the Company in the participation of the sales event, survey, contest, lucky draw or other marketing campaign designed by the Company, including without limitation the Customer’s photo taken during the event participation; and
- Other Personal Data that the Customer may provide to the Company during the communication and contact and other data that the Customer may give consent to the Company to process.
In addition to the case that the Company may obtain the Customer’s Personal Data from the Customer, the Company may obtain the Customer’s Personal Data from other persons that the Customer have given consent to those parties to disclose the Personal Data to the Company, including the real estate agent or broker or other referees; and the Company may obtain the Customer’s Personal Data from the financial institution that the Customer may contact and apply for the facilities to transact with the Company. In those circumstances, upon receipt of the Customer’s Personal Data, the Company shall assume that the Customer have given consent to those parties to disclose and share the Customer’s Personal Data to the Company already.
- To (i) contact back to inform the Customer of the information that the Customer may be interesting; (ii) perform the Company’s obligations and exercise the Company’s right to confirm the status of the relevant Customer; (iii) process with the reservation, purchase and sale agreement or lease agreement, the ownership transfer or registration; (iv) perform the Company’s obligation to provide after-sale service (i.e. facilities support, maintenance services and defect reparation assurance); and (v) manage the contractual relationship that the Company may have with the relevant Customer;
- To build and improve the business relationship between the Company and the Customer, including in the process of employee training (in particular the training of customer supports and customer relation employee), the analysis or investigation in case of any complaint posted, the management of grievance redress; provided that the Company will only process the Customer’s Personal Data in those circumstances only on necessary basis;
- To manage and respond back to the Customer’s contact and queries (i.e. query responses, complaint management and feedback survey or address);
- To analyze the Customer’s interest for the Company’s future planning and design of the Project and services improvement that would address to the Customer’s interest and preference, both specifically for the Customer as the individual or the similar group of people as the Customers; and to improve the relationship between the Company and the Customer;
- To verify the Customer’s rights to participate in the competition or other sales / marketing campaign that the Company may host and the Customer may participate in pursuant the terms and conditions defined by the Company;
- To perform the Company’s legal obligations as defined under the relevant laws, including without limitation tax and accounting obligations; and
- With the specific consent granted by the Customer to the Company, to process the Customer’s Personal Data for other purposes, including without limitation the promotion and marketing purpose.
The Company would need to process and retain the Customer’s Personal Data for all the objectives defined above for the period of time that the Company may have the contractual obligations that need to be performed for the Customer’s benefit and the Company may need to retain the Customer’s Personal Data after the termination / expiration of the agreement in case that the Company may need to process the Customer’s Personal Data in the protection of the Company’s legitimate rights against the Customer that may conduct illegal act or commits any violation or fraud. In case of protecting the legitimate rights, the Company would need to retain the Customer’s Personal Data for the period of time that may be necessary to fulfil such purpose, at the minimum of 1 year after the expiry of the warranty period or the lease term. Also, in case that the Company may have the legal obligations to process any Personal Data of the Customer, the Company would need to retain those Personal Data for the period of time as prescribed under the relevant laws; and in case that the Company is processing any of the Customer’s Personal Data based on the consent, the Company would retain those Personal Data until the consent is withdrawn.
Generally, the Customer’s Personal Data shall be kept confidential by the Company; provided that in these circumstances the Company may need to disclose and share the Customer’s Personal Data with these following persons: (i) the third party service providers whom the Company has engaged to perform any specific service or obligations to the relevant Customer; (ii) the governmental authorities that the Company may be subject to the legal obligations to disclose the Customer’s Personal Data to, including in particular during the process of ownership transfer and transaction registration; and (iii) to any third party that the Customer may give explicit consent to the Company to disclose their Personal Data to, including without limitation the financial institution that the Customer may apply for their facilities. In all circumstances, the Company commits to only disclose and share the Customer’s Personal Data on the necessary and need-to-know basis.
The Company represents to implement the appropriate information security of the Customer’s Personal Data to prevent unauthorized access, use, amendment or disclosure of those Personal Data and the Company commits to review the information security measures from time to time in order to ensure the compliance with the best industry practice and relevant laws.
The Company respect the Customer’s statutory rights as the data subject under the relevant laws over the relevant Customer’s Personal Data, including in particular the following rights: (1) the right to request for access or copy of their Personal Data as well as the right to revise or rectify the Personal Data; (2) the right to request for data portability; (3) the right to object to any process of their Personal Data; (4) the right to request for deletion or de-identification of the Customer’s Personal Data once there is no further necessity; (5) the right to request for the suspension of the Customer’s Personal Data processing; or (6) the right to withdraw consent. In case the Customer would like to exercise any of these rights, please feel free to contact the Company as the defined contact channel and the Company will consider and get back to the relevant Customer’s request within reasonable period of time after the receipt of the Customer’s due request.
Contact Channel
Personal Data Protection Officer
E-Mail : dpo-jas@jasasset.co.th
Tel : 064-248-9291